Terms and conditions of delivery

  • We deliver flowers only in Poznań city area. (If You would like to send flowers to any other place in Poland choose our online florist www.kwiatek.i5.pl
  • Delivery fee (0zł.)  and the small card (0zł.) are included in the price of bouquets, and there are no other hidden charges.
  • Bouquet ordered by you can be delivered when the order has been made and paid.
  • Products from category GIFTS can be delivered only with flowers.
  • You can pay with Credit Card (via Internet), money transfer on the bank account. You will find more information in Regulations - payment methods. 
 Terms of delivery
  • Same day delivery. If you order before 6 am (monday - friday), the flowers can be delivered on the same day after 2 pm.
  • Delivering flowers on Saturday and Sunday. Orders with the guaranteed delivery date on Saturday and Sunday are accepted before 9 pm on Friday.  Flowers are delivered on working days between 8 am - 9 pm and on Saturday and Sunday between 9 am - 7 pm.  You will find more information in Regulations - delivery terms.
  • We do not guarantee the hours of delivery, but we will do our utmost to meet your delivery time request.
  • The exact hours are only guaranteed for weddings and funerals.
  • We are not able to guarantee the delivery time in the days, such as: Valentine's Day, Women's Day and Mother's Day.
  • Funeral flowers have to be ordered one day prior delivery.
I ordered the flowers from the UK and they were better than expected. Provided a great service....5*...on the requested date and on time....fantastic...
Matthew, UK. Projects Director
Security guarantee Gwarancja bezpieczeństwa